“Whilst Emerson’s definition (1995) was written to describe the behaviour of people with severe learning disabilities, it can apply to people with the conditions set out above. With more people living longer with dementia and enduring mental health problems as well as with learning disabilities, employers working with people who challenge will need to ensure that their teams are well trained and supported in order to ensure the best possible outcomes for the people
Our Managing Challenging Behaviour course has been designed to focus on the assessment, prevention and management of confused, unpredictable and aggressive people.
This course is suitable for qualified and unqualified staff.
We also recommend the following Conflict Management course(s):
- Breakaway Techniques for conflict management